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This Privacy Policy describes how Nutritrust, operated by Column Technology Inc. (“we,” “our,” “us”), collects, uses, and shares personal information when you visit, use, or make a purchase from our store. We value your privacy and are committed to protecting your personal data. By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or purchase from our Site, we may collect the following categories of personal information:

• Identifiers: Name, billing address, shipping address, email address, phone number.
• Payment Information: Processed securely by our payment providers (e.g., Shopify Payments, PayPal). We do not store full credit card details.
• Device Information: Browser type, IP address, time zone, cookies, and browsing data for security and analytics.
• Order Information: Products purchased, order value, and fulfillment details.

We do not knowingly collect or process sensitive personal data unless required by law (e.g., tax obligations).

2. How We Use Your Information

• Fulfill and ship your orders.
• Process payments securely.
• Communicate order updates, inquiries, or support requests.
• Improve our store's functionality, customer experience, and security.
• Comply with legal obligations (e.g., tax, fraud prevention).

We do not sell or rent your personal data.

3. Sharing of Personal Information

We share personal data only as necessary with trusted service providers, including:

• Shopify, Inc.: Our e-commerce platform provider.
• Payment Processors: Such as Shopify Payments, PayPal, or Stripe.
• Shipping Carriers: To deliver your orders internationally.
• Legal Authorities: If required by law, regulation, or legal process.

4. Cookies and Tracking

We use cookies and similar technologies to maintain secure sessions, improve site performance, and analyze traffic trends. You may disable cookies in your browser settings, but certain site features may not function properly.

5. Your Rights

• Access & Portability: Request a copy of your personal data.
• Correction: Update or correct inaccurate data.
• Deletion: Request deletion of your data, subject to legal retention rules.
• Opt-Out of Marketing: Stop receiving promotional emails at any time by clicking “unsubscribe.”
• Objection & Restriction: In some regions (e.g., EU/UK), object to or restrict how we process your data.

To exercise these rights, contact us at sales@columntechnology.com. We will respond within applicable legal timeframes.

6. International Data Transfers

Because we serve international customers, your data may be processed outside your home country, including in the United States. When transferring personal information internationally, we implement safeguards consistent with applicable data protection laws (e.g., Standard Contractual Clauses for EU customers).

7. Data Retention

We retain personal data only as long as necessary for order fulfillment and after-sales support, compliance with legal, tax, and accounting requirements, and fraud prevention and dispute resolution. When no longer needed, data is securely deleted or anonymized.

8. Security

We implement technical and organizational measures to protect personal data, including encryption, restricted access, and regular security reviews. However, no online system is 100% secure, and we cannot guarantee absolute protection.

9. Children's Privacy

Our Site is not directed to individuals under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us to request deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a new “Last Updated” date.

11. Contact Us

For questions, requests, or concerns regarding this Privacy Policy, please contact us at:
Column Technology Inc.
4396 Enterprise Place, Unit C
Fremont, CA 94538, USA
Email: sales@columntechnology.com

Effective Date: 09/03/2025

Welcome to Nutritrust (the “Site”), operated by Column Technology Inc. (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of our Site and services. By accessing or purchasing from our Site, you agree to these Terms. Please read them carefully.

1. General Conditions

• You must be at least 18 years old or have the involvement of a parent/guardian to use our Site.
• We reserve the right to refuse service to anyone, at any time, for any reason.
• You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Products & Orders

• All products are subject to availability. We may limit quantities or discontinue items at any time.
• We reserve the right to refuse, limit, or cancel any order at our sole discretion, including suspected fraud or unauthorized activity.
• Product descriptions and pricing may be updated without prior notice.

3. Pricing & Payment

• Prices are displayed in U.S. dollars (USD) unless otherwise noted.
• We accept payment via Shopify Payments, PayPal, and other methods shown at checkout.
• By submitting payment, you confirm that you are authorized to use the payment method provided.

4. Shipping & Delivery

• We ship orders domestically and internationally. Delivery times may vary depending on location and carrier.
• Customers are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect addresses.
• Customs fees, duties, or taxes may apply for international shipments and are the responsibility of the customer.

5. Returns & Refunds

• Our return and refund policy is detailed in our Shipping & Returns section below.
• Certain products, including opened or used supplements, may not be eligible for return due to health and safety regulations.

6. Intellectual Property

All content on this Site, including text, graphics, logos, product names, and images, is the property of Column Technology Inc. and protected by copyright and trademark laws. You may not reproduce, distribute, or exploit any part of the Site without our prior written permission.

7. Limitation of Liability

Our products are intended for general wellness and are not intended to diagnose, treat, cure, or prevent any disease. To the maximum extent permitted by law, Column Technology Inc. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Always consult a qualified healthcare professional before starting any new dietary supplement.

8. Governing Law

These Terms shall be governed by and construed under the laws of the State of California, United States, without regard to conflict of law principles.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site constitutes acceptance of any changes.

10. Contact Information

For questions about these Terms, please contact us at:
Column Technology Inc.
4396 Enterprise Place, Unit C
Fremont, CA 94538, USA
Email: sales@columntechnology.com

1. Shipping

Processing Times: Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States): Standard shipping typically takes 3–7 business days. Expedited options are available at checkout for an additional cost.

International Shipping: We ship worldwide. Delivery times vary by destination and usually take 7–21 business days. Customs duties, import taxes, or fees may apply and are the responsibility of the customer.

Shipping Issues: We are not responsible for delays caused by carriers, customs, or incorrect addresses provided by customers. If your package is lost or damaged in transit, please contact us at sales@columntechnology.com so we can assist.

2. Returns Eligibility

You may request a return within 7 days of receiving your order. To qualify, items must be unopened, unused, and in their original packaging, and accompanied by proof of purchase (order confirmation or receipt). Opened or used supplements cannot be returned due to health and safety regulations.

Non-Returnable Items: Opened or partially used bottles, gift cards, clearance or final sale items.

3. Refunds

Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be issued to your original payment method within 5–10 business days. Shipping fees are non-refundable. If your order qualified for free shipping, we may deduct the original shipping cost from your refund.

4. Exchanges

Exchanges are only available for defective or damaged products. Contact us within 7 days of delivery with photos of the damaged product to arrange an exchange.

5. How to Start a Return

To initiate a return, please contact us at sales@columntechnology.com with your order number. We will provide instructions and the return address. Customers are responsible for return shipping costs unless the return is due to our error (wrong or defective item). We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

6. Contact Us

For questions about shipping, returns, or refunds, please reach out to:
Column Technology Inc.
4396 Enterprise Place, Unit C
Fremont, CA 94538, USA
Email: sales@columntechnology.com